TERMS OF SERVICE
Scarlett de la Torre | scarlettdelatorre.com | Last Updated: June 2026
Overview
This website is operated by Scarlett de la Torre. Throughout this document, “we,” “us,” and “our” refer to Scarlett de la Torre. By visiting this site and purchasing any product or service, you agree to be bound by the following Terms of Service. These terms apply to all users, including visitors, students, clients, and collaborators.
Please read these terms carefully before purchasing. Accessing any part of this site constitutes your acceptance of these terms.
Section 1 — Eligibility
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age, or that you have obtained the consent of a legal guardian. You agree to use this site and its offerings in accordance with all applicable laws and regulations.
Section 2 — Offerings
This site offers a range of services and digital products, including in-person retreats and immersions, private ceremonial concerts, live events, digital programs, audio recordings, teaching companions, and the album presale portal. Pricing for each offering is listed at the point of purchase or made available through direct inquiry. All prices are in U.S. dollars and include applicable fees unless otherwise stated.
We reserve the right to modify, discontinue, or limit the availability of any offering at any time without prior notice.
Section 3 — Payments and Payment Plans
Payment is due in full at the time of purchase unless a payment plan has been explicitly agreed upon in writing. When a payment plan is in place, you remain responsible for the full agreed investment regardless of participation, completion, or early withdrawal from the program or experience.
If a scheduled payment is missed, we reserve the right to pause or remove your access until the account is current. Accounts not resolved within seven days of written notice may be terminated, and the full remaining balance becomes immediately due as liquidated damages.
By completing a purchase, you agree to honor the full payment commitment and waive the right to initiate chargebacks or payment disputes through any payment processor for purchases already made, regardless of the payment vehicle used, including but not limited to Stripe, PayPal, or bank transfer.
Section 4 — All Sales Are Final
All purchases are final. We do not offer refunds under any circumstances, including but not limited to digital products, programs, retreats, concerts, private services, or any other offering available through this site.
The value of any program or container lives in the full arc of the experience, including preparation, live sessions, integration, and the ongoing depth that builds over time. A single session or individual component does not represent the whole. By enrolling, you are committing to the full container, and that commitment is honored in both directions.
By completing a purchase, you acknowledge that you have read and agreed to this policy. No exceptions will be made.
Section 5 — Cancellations
We do not offer cancellations once a purchase is made. For in-person experiences, retreats, and private bookings, all payments made are forfeited upon enrollment, and any remaining balance on a payment plan remains due in full.
In the rare event that we cancel an offering, we will issue a credit toward a future offering of equal or greater value. This credit is non-transferable and valid for one year from the date of issuance. No cash refunds will be issued.
Section 6 — Rescheduling
Private 1:1 sessions and calls are non-transferable. Rescheduling requires a minimum of five business days notice and is subject to availability. Sessions not rescheduled within the same calendar month are considered forfeited.
Retreat and immersion dates are fixed. Rescheduling may be considered at our sole discretion with sufficient notice and confirmed availability.
Section 7 — Live Class Scheduling
Within any program or container that includes live sessions, we reserve the right to postpone or reschedule individual classes at our discretion. We are committed to honoring the proposed schedule and will always do our best to maintain it. In the event of illness, unforeseen travel, or other circumstances outside our control, a live session may be moved to an alternate date and time.
The total number of live classes included in any program will always be fulfilled. A rescheduled session does not constitute a cancellation, and no refund or credit will be issued on the basis of a schedule change.
Section 8 — Digital Products
Digital products, including audio files, recordings, teaching companions, and program access, are delivered electronically. All sales are final upon delivery. You agree not to reproduce, distribute, resell, share, or otherwise transfer any digital content purchased through this site in whole or in part. Unauthorized use constitutes a violation of these terms and applicable intellectual property law.
Section 9 — Intellectual Property
All content on this site, including music, recordings, written materials, teachings, programs, curriculum, and visual assets, is the proprietary property of Scarlett de la Torre and is protected by applicable intellectual property law. Unauthorized reproduction, distribution, resale, or use of any content for any purpose is strictly prohibited.
If you believe content on this site infringes upon your intellectual property rights, please contact us at yes@scarlettdelatorre.com.
Section 10 — Confidentiality
Certain offerings, including private experiences, premium containers, and ceremonial gatherings, operate under an expectation of discretion. By participating, you agree to treat any proprietary teachings, processes, methodologies, and shared content as confidential. You agree to refrain from reproducing, sharing, or distributing this content in any form without prior written consent.
Section 11 — Conduct
You agree to engage with this site and its offerings with integrity and in full compliance with applicable laws. Prohibited conduct includes impersonation, harassment, distribution of harmful code, unauthorized scraping or reproduction of content, and any behavior that disrupts the experience of other participants or undermines the integrity of the offerings.
We reserve the right to remove any participant from a program, event, or experience for conduct that is abusive, threatening, disruptive, or otherwise harmful, with no obligation to issue a refund or credit.
Section 12 — No Medical or Therapeutic Claims
The experiences and offerings on this site are educational, ceremonial, and experiential in nature. They are presented as sound, music, embodiment, and devotional practice. Nothing on this site constitutes medical treatment, psychological therapy, or a guarantee of any specific outcome. All experiences are entered into voluntarily and at your own discretion.
Section 13 — Disclaimer of Warranties
This website and all offerings are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.
Section 14 — Limitation of Liability
To the fullest extent permitted by law, Scarlett de la Torre shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of this site, your participation in any offering, or your reliance on any content available through this site. Our aggregate liability in any matter shall be limited to the amount you paid for the specific product or service in question.
Section 15 — Indemnification
You agree to indemnify, defend, and hold harmless Scarlett de la Torre, her affiliates, collaborators, and representatives from any claim, demand, loss, or expense, including reasonable attorneys’ fees, arising from your breach of these Terms of Service, your violation of any law, or your violation of the rights of any third party.
Section 16 — Third-Party Links and Platforms
This site may contain links to third-party websites and platforms. We are not responsible for the content, accuracy, policies, or practices of any third-party site. Use of any third-party link is entirely at your own discretion and risk.
Section 17 — Privacy
Your personal information is collected and handled in accordance with our Privacy Policy, available on this site.
Section 18 — Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law. The remaining provisions shall remain in full force and effect.
Section 19 — Modifications
We reserve the right to update these Terms of Service at any time without prior notice. Changes take effect upon posting to this site. Your continued use of the site following any update constitutes your acceptance of the revised terms.
Section 20 — Governing Law
These Terms of Service are governed by the laws of the State of California, United States, without regard to conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Los Angeles County, California. You and Scarlett de la Torre agree that each may bring claims only in an individual capacity and not as a plaintiff or class member in any class or representative action.
Section 21 — Contact
Questions regarding these Terms of Service may be directed to:
Scarlett de la Torre
Topanga Canyon, California